Weekly Reflection #1
Weekly Reflection #1 (first two weeks of help desk)
Written on 9/21/17
These past two weeks, in help desk. I've gone with Mr. Wong around the school doing tickets(people submit tech-related problems then we go out and fix them), made a bio people about myself for the help desk website(can be found at https://bhshelpdesk.com/2017/09/17/meet-the-2017-2018-first-semester-staff/), learned about arduinos, "which are kits which have a controller board and various electronics you can connect to it and program to do different things."Mr. Wong, Google classroom, Sept 13, the difference between Virtual and Augmented reality, also the Raspberry Pi that's set up in the room, talked about new iOS 11 features, video tutorial ideas, creating a blog(this is that blog), and the qualities of good customer service, finally this Tuesday, Mr. Wong showed me the AR Sandbox, which is a sandbox with a topographic map overlaid on top via a projector and the map reacts to the sand moving, so I made a lake and it had water, very cool.
-Shawn
Written on 9/21/17
These past two weeks, in help desk. I've gone with Mr. Wong around the school doing tickets(people submit tech-related problems then we go out and fix them), made a bio people about myself for the help desk website(can be found at https://bhshelpdesk.com/2017/09/17/meet-the-2017-2018-first-semester-staff/), learned about arduinos, "which are kits which have a controller board and various electronics you can connect to it and program to do different things."Mr. Wong, Google classroom, Sept 13, the difference between Virtual and Augmented reality, also the Raspberry Pi that's set up in the room, talked about new iOS 11 features, video tutorial ideas, creating a blog(this is that blog), and the qualities of good customer service, finally this Tuesday, Mr. Wong showed me the AR Sandbox, which is a sandbox with a topographic map overlaid on top via a projector and the map reacts to the sand moving, so I made a lake and it had water, very cool.
-Shawn
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